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BestHomeHealthCare.com Privacy Policy

Last Updated May 31, 2009

 

BestHomeHealthCare.com Inc. (The Company operating BestHomeHealthCare.com) believes your personal information is your business. Our privacy policy is intended to work with and is a part of our general Terms and Conditions of use of this web site. Consequently let us share with you exactly what information we collect, how we collect it and what it is used for and who will use it. 

 

Information BestHomeHealthCare.com Collects

To just use BestHomeHealthCare.com as a site to browse requires no registration. However, you are asked to register with BestHomeHealthCare.com in order to fully participate in the program or any of the service offerings of BestHomeHealthCare.com. Full participation is for an individual or entity (business, nonprofit, etc) to be able to post and retrieve information about themselves or others. When you voluntarily register with BestHomeHealthCare.com, we require you to provide your name, email, birthday and address to maintain the security, safety and integrity of the web site and the resulting community.


BestHomeHealthCare.com may also collect information about your computer hardware and software. This information can include your ISP, IP address, browser type, referring website page(s) and address, number of clicks, domain names, and a date & time stamp. BestHomeHealthCare.com uses this information to administer the BestHomeHealthCare.com site, to detect problems with our servers and to maintain a high quality user experience on the BestHomeHealthCare.com site.

 

Got Cookies?

In the computer world a cookie is not a desert. A cookie is simply a text file indicating your BestHomeHealthCare.com identification or session identification number. A BestHomeHealthCare.com cookie cannot read information off your hard drive or harm your computer. BestHomeHealthCare.com uses these cookies to deliver content specific to your needs and interests. We use this cookie to identify existing registered users so that they may receive a start page more optimized for registered users than for new users or to maintain session information to prevent the need for logged-in members to re-enter login information when browsing outside of the BestHomeHealthCare.com site. However, certain services and features are only available if cookies are enabled in your browser. 


BestHomeHealthCare.com Anti-Spam Policy

BestHomeHealthCare.com adheres to a very strict Anti-Spam policy. So what is Spam? Spam is unsolicited and unwanted email that you receive. Typically it is the result of someone harvesting your email from the Internet or purchasing it from a third party from a site you may or may not have registered with. At BestHomeHealthCare.com, we do not sell our email lists to any outside source. You will only receive email from us under the following conditions:

1. A transaction has occurred such as a thank you for a purchase or inquiry or notification that an account change has been made, etc.

2. A new user that either desires the service you have to offer is requesting information from you or user wants to provide you with a service that you have posted on the web site.

3. If you subscribe to our Family Care Program you will receive notices forwarded from other individuals involved in the care process that concern that individual’s status.

 

If you want to unregister from BestHomeHealthCare.com, you may do so by logging into your account and sending us an email through our unsubscribe form at www.BestHomeHealthCare.com/unsubscribe.html .You can call customer service at 216-589-8957 and tell us you would like to unsubscribe. Or, you can write to us and ask us to deactivate your account at

BestHomeHealthCare.com, Inc.
Attn: Privacy Compliance
1736 Saint Clair Ave
Cleveland, OH 44114

We would be sad to lose your participation but will joyfully accommodate your request.


Links To Other Websites

BestHomeHealthCare.com is not responsible for what information is gathered or used by any outside party when you leave the BestHomeHealthCare.com website. Although BestHomeHealthCare.com has no reason to question the integrity of other Users, we have no control over them. Consequently, as far as how they use information about you when you visit, call or purchase product or services from them, you will have to read their privacy policy. If you suspect a User is misusing your personal information please let us know by calling customer service. Users that are found not to be in compliance with BestHomeHealthCare.com Inc.’s Privacy Policy and or Terms and Conditions for registering will be terminated from our community.


Security

BestHomeHealthCare.com uses industry standard security measures to protect your information. We employ sophisticated firewalls to prevent outside access to our information. As sensitive data is passed over the Internet through our website it is done so through a Secure Sockets Layer ("SSL"), which protects the data. A user name and password system is also used as an additional means to control the flow of information by you. You are soles responsible protecting this user name and password and further guarantee that you will not release it to anyone else.

In the event you subscribe to a service offered by BestHomeHealthCare.com that requires payment, the Company uses PayPal for online payment processing and does not gain access to your PayPal password or account. The Company believes, but cannot guarantee, that PayPal adheres to high security measures but you can perform your own independent investigation. Our ethical standards, employee training and practices mandate care with all User information. BestHomeHealthCare.com also limits employee access to sensitive information. When it comes to your information we view that of paramount importance.


General

BestHomeHealthCare.com wants you to have an informative and rewarding experience.  We want you to save some money, time and help you in any way possible in the care process,

As stated in the BestHomeHealthCare.com Terms & Conditions, no organization will ever call you or email you directly as result of BestHomeHealthCare.com supplying a phone number or email address that you did not want us to forward. BestHomeHealthCare.com is strictly a connection platform with information you provide and have the option to release to anyone. If you wish to give them your email and/or phone number that will be your choice at the time of purchase or by requesting services they have to offer.

The Company may disclose your personal information in connection with legal action against someone who may be violating Company policy or applicable law. Additionally, the Company will release your personal information if required to do so by law or court order.

BestHomeHealthCare.com reserves the right to change this policy at anytime without notice or approval. In the event we make changes to our privacy policy, we will post them here first. So feel free to check back if you have concerns or just want to review our current policy.


Compliance with COPPA

BestHomeHealthCare.com is for individuals 18 years or older which is why we require your birth date. The Company will not knowingly collect any information from children under the age of 13 since it requires your age during the registration process to be 18. The Children's Online Privacy Protection Act of 1998 (COPPA) as well as all FTC regulations are taken very seriously, and our policies and procedures are designed to maintain strict compliance with these Rules and Regulations. In the event it is discovered a User has misrepresented his or her age and is not 18 years old, we reserve the right to terminate the user. Consequently the Company will not be held accountable for users that knowingly misrepresent their age during the registration process. For families or Agencies that have the legal right to post care requests for minors, they are solely responsible for disclosure of such information and will hold the Company harmless from any such compliance claims.

 

Got Questions?

We are always available to speak with you about any privacy concerns you may have. Please do not hesitate to call us at 216-478-CARE.